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Store & conversion

Conversion rate

CVR

The share of visitors who place an order.

Conversion rate (CVR) is orders divided by visitors, as a percentage. It measures how well your traffic turns into sales. It swings a lot by source — branded search converts far higher than cold paid social — so it's most useful segmented, and read alongside revenue per visitor.

Formula

Conversion rate = Orders ÷ Visitors × 100

Example: 120 orders from 5,000 visitors = 2.4%.

What a good result depends on

Around 2–3% is a common e-commerce benchmark, but it varies widely by category and traffic.

Common mistakes

  • Mixing traffic sources before judging.
  • Chasing CVR while ignoring order value.
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