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Get startedMerchant Metrics Glossary
The numbers e-commerce merchants and agencies actually use — in plain English. Every term has a formula, a worked example, a free calculator, and an example you can ask the Captain.
Advertising
Revenue generated for every $1 of ad spend, on a single campaign or channel.
Total revenue divided by total ad spend across every channel.
Total revenue as a multiple of total marketing spend — your whole-engine efficiency.
Amazon ad spend as a percentage of the revenue those ads produced.
Amazon ad spend as a percentage of total Amazon revenue, organic included.
The ROAS at which a campaign exactly covers its costs — no profit, no loss.
The most you can pay to acquire an order before it stops making money.
The average cost to win one order or conversion from advertising.
Profit & margin
What each sale contributes after the costs that scale with volume.
Profit left after the cost of goods, as a percentage of revenue.
What's actually left after every cost — the true bottom line.
How much you add to cost to set price — not the same as margin.
Store & conversion
Customers
Inventory
How many days your current stock will last at your real sales pace.
The stock level that should trigger a new purchase order.
Buffer inventory held to absorb demand spikes and supplier delays.
How fast a product sells — units per day, week or month.